Collection Supervisor [Philippines]


 

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ACOM Consumer Finance Corporation is looking for passionate, innovative, and amazing individuals who are in pursuit of excellence and prominence! Be part of the game-changing team today and #ACOMplishYourDreams!

  • Work with a multinational company with a rock-solid foundation!
  • Be part of the Leading Consumer Finance company from Japan!
  • Experience the wonders of our vast network and extensive history!

Responsibilities:

  • Ensures that the company policies and procedures are adhered to by the team.
  • Manages a team of diverse individuals by monitoring their performance and providing ample feedback/coaching when needed.
  • Conducts regular assessment of the KPI's of the team and collection agencies and addresses areas of improvement.
  • Resolves problems/conflicts encountered in the day-to-day activities of the team and other issues/concerns that may arise from time to time.
  • Maintains a highly productive and efficient workflow by continuous development and improvement of work processes.
  • Participates in strategic business planning, analysis, and implementation geared towards accomplishment of Collection Team’s goals.
  • Translates actual business operations, analysis, and trends on meaningful reports and presentations.

Requirements:

  • Bachelor's degree holder, any course.
  • Above average English communication and presentation skills.
  • Proven leadership experience on a supervisory capacity preferably in a Financial Services or Lending business.
  • Extensive experience on employee discipline, performance management, motivation, and coaching.
  • Minimum of three (3) years’ experience as a supervisor.
  • Must be willing to work on shifting schedules, holidays, and weekends.

Benefits and Privileges:

  • Your Sick Leave will cover you when you feel under the weather.
  • A Vacation Leave will always be there for your summer beach time.
  • We support our employees with Bereavement Leave from 1st day of work as we understand the feeling of losing someone.
  • Our partnered HMO will make healthcare very easy.
  • Worry not for your loved ones as we have our Life Insurance.
  • Growth and Promotion Opportunities await you in your dedication and passion in striving for excellence.
  • Our 5-day work week lets you enjoy a Work-Life Balance to spend more time with what pleases you!
  • Our compliance with all Government and Labor related regulations ensures your Job Security.

Job Type: Full-time

Salary: Php25,000.00 - Php35,000.00 per month

Schedule:

  • 8 hour shift

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