Housekeeping Supervisor [United Kingdom]


 

Role: Housekeeping Supervisor

Salary: TBC

Location: Manchester City Centre

Overview: Select Property Group are creating a new concept in the short term rental market by delivering accommodation that bridges the gap between a hotel and serviced apartment. We’re creating a brand that appeals to business executives and professionals who have a short-term accommodation need, offering them the location and luxury services of a hotel with the space of a home environment. The brand is CitySuites and is a new serviced apartment that offers luxury touches with home comforts, offering a level of service and quality you’d be hard-pressed to find elsewhere in the market. This fusion is the first of its kind and the end result is a highly desirable accommodation where residents don’t have to compromise on their lifestyle or property choice.

In a customer facing environment, you will be responsible for working as a Housekeeping Supervisor. The ideal candidate will be enthusiastic, passionate and have the highest standard of cleanliness and highest level of customer service. In the absence of the Head Housekeeper or Deputy Head Housekeeper you will need to be able to carry out basic housekeeping duties. You need to be computer literate and be able to liaise with support professionals in providing an excellent service to our guests as part of the management team.

Key roles for the Housekeeper Supervisor

  • Allocating duties to the housekeeping team.
  • Checking the standards of the rooms the Housekeeping Assistants have cleaned.
  • Overseeing deliveries.
  • Ensuring housekeeping standards are upheld to a high standard.
  • Liaise with other departments to check availability of rooms or to make sure guests’ requests are met quickly.
  • To ensure all communal areas are immaculate.

Key roles for Housekeeping Assistant:

· General Housekeeping duties such as cleaning bedrooms and public areas.

· Ensuring hygiene and cleanliness standards are maintained.

· Provide customer service to our residents, and ensure that all residents are always acknowledged and greeted whenever they are met.

· To be vigilant and whilst carrying out duties, continuously check for any damage, faults or defects, and if found, follow the reporting procedures to the management team.

Job Type: Full-time

Schedule:

  • Day shift

Work Location: In person

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