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Job Description
地面服务助理 Guest Service Assistant
Key Role Accountabilities：
1. Report to GSO level above or Station Manager if necessary.
GSO 以上汇报， 包括航站经理（如果必要）
2. Supervise and perform the nominated ground handler passenger movement process：Pre-check-in、Check-in、Baggage reconciliation、Departure gate process、Boarding、Flight closing、Reporting. , Supervise & monitor ramp operations：ARR and DEP ramp movement、Cargo、Engineering、Fuelling、Cleaning、BAH/DPR/OHD
包括动向监测，货物监管，机务监管，油料监管，机场清洁，不正常行李处理，重量分配等
Ensure above all ground handling activities strictly comply our SOP and meet the requirements.
确保 以上地面代理提供的各项服务符合公司的运行程序和要求。
3. Supervise & perform post-flight operations：Banking、Daily service report、Monitor routine operation and administration
监督和执行航班的后续工作，包括银行入账，日常服务报表
4. Ensure no safety issue during operations and on time performance at station.
确保安全运行及航站的航班准点
5. Provide timely and accurate monthly station report
根据公司的要求，提供准时有效的报告
6. Assist station manager to achieve daily and monthly task
协助 航站经理完成部门既定的目标
7. Complete other job assigned by GSO level above including station Manager.
GSO及以上管理人员布置的其它工作
Requirements：
1. College degree or above
大专以上学历
2. Microsoft (word/excel/power point etc) or Google will be a plus Office，
熟悉Office，通Google办公软件更佳。
3. Able to work under shift
适应轮班
4. Good English speaking, writing and listening
良好的英语说写听能力
5. Foreign airlines operation experience will be a plus
有航空工作经验优先
6. Good interpersonal and Team work spirit. Obey management & work assignment
良好的交往能力和团队合作精神，服从管理和工作分配。
7. Good communication skills and learning ability
良好的沟通技巧和学习能力
8. Be able to work under pressure and long hours
抗压能力强，吃苦耐劳
9. Honesty, faithfulness, reliability and uprightness.
为人诚实忠诚 可靠和正直
10. 身体健康，能够胜任航空器及停机坪上的相关业务操作
Healthy and capable of handling operations related to aircraft and apron
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
