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0334-7014221
Institute Name: Noor college of professional education
Address: 532/1 Business Recorder Road Near Gurumandir Garden East Khi.
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Job Description: Computer Lab Attendant
Position Overview:
As a Computer Lab Attendant, you will be responsible for assisting and supporting students, faculty, and staff in the computer lab. Your primary role will be to maintain the lab environment, provide technical assistance, and ensure a smooth and efficient operation of the lab facilities. Your customer service skills, technical knowledge, and attention to detail will be crucial in fulfilling this role effectively.
Key Responsibilities:
1. Lab Maintenance:
- Ensure the computer lab is clean, organized, and properly equipped for users.
- Perform routine maintenance tasks, such as cleaning computer equipment, replacing ink cartridges, and restocking supplies.
- Report any technical issues or equipment malfunctions to the appropriate personnel for repair or replacement.
2. Technical Support:
- Assist lab users with computer hardware, software, and network-related issues.
- Troubleshoot basic technical problems and provide guidance on software usage.
- Install and update software programs as needed.
- Ensure all lab computers are functioning properly and address any user concerns promptly.
3. User Assistance:
- Provide friendly and professional assistance to lab users, answering questions and offering guidance.
- Assist users in accessing and using specific software applications, printers, and other lab resources.
- Monitor lab activities to ensure compliance with computer lab policies and rules.
- Enforce lab security measures and prevent unauthorized access or misuse of resources.
4. Lab Administration:
- Maintain accurate records of lab equipment, software licenses, and inventory.
- Monitor lab usage and enforce time limits to accommodate all users.
- Assist with scheduling and coordinating lab reservations and appointments.
- Help in organizing training sessions or workshops related to lab software and equipment usage.
5. Continual Improvement:
- Stay up to date with technological advancements and software updates relevant to the lab.
- Suggest improvements to enhance the lab environment, workflow, or user experience.
- Collaborate with faculty or IT department to implement recommended enhancements.
Qualifications and Skills:
- High school diploma or equivalent; additional technical certifications or relevant education is a plus.
- Strong knowledge of computer hardware, software applications, and operating systems.
- Proficient in troubleshooting basic computer issues and providing technical support.
- Excellent customer service and interpersonal skills.
- Attention to detail and ability to multitask in a fast-paced environment.
- Familiarity with lab management software and basic network configurations.
- Ability to communicate effectively and professionally with diverse individuals.
Job Type: Full-time
Salary: From Rs1,111.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
